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21Oct

A Personal Reflection on 20 Years in Business

  • October 21, 2025 at 9 am

This month marks 20 years since I started The Professional Documents Service (PDS) in Washington, D.C.  It is both humbling and amazing to write that, and to reflect on the journey that has taken place these past 20 years.   When I launched the company back in October 2005, I didn’t have a big team

15Oct

How to Professionally Handle Interruptions During Community Association Board Meetings

  • October 15, 2025 at 12 am

Community association Board Meetings are essential for transparent governance, good communication, and sound decision-making.  But even the most well-planned meeting can be disrupted by an unexpected interruption — whether it’s a passionate homeowner, a Board member going off-topic, or someone speaking out of turn.  How your Board responds in those moments matters more than you

15Oct

PDS CELEBRATES ITS SIXTH YEAR OF SERVICE

  • October 15, 2011 at 4 pm

October 2011 PDS Celebrates Its Sixth Year in Business The Professional Documents Service is six years old! On October 15, 2011, PDS celebrated its sixth anniversary in business. Statistics say that only 50% of businesses make it to the five year mark. Therefore PDS has already reached a milestone that many businesses unfortunately don’t achieve.

20Apr

PDS’ Interview with Sarah Patterson, Executive Director of the Washington Metropolitan Chapter of Community Associations Institute (WMCCAI)

  • April 20, 2012 at 4 pm

Community Associations Institute (CAI) is a non-profit trade organization that provides information and education to community associations and the professionals who support them.  The Professional Documents Service (PDS) interviewed the Executive Director of the Washington Metropolitan Chapter of Community Associations Institute (WMCCAI), Sarah Patterson, to get her feedback on CAI’s 2012 Conference & Expo; to

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